Service Advisor

Job Description

Attend customer daily service needs
Manage service appointments registration
Promote service and parts sales
Execution of CS-related duties and responsibilities.
Co-ordinate with Job Controller/ Foreman on work progress status & inform any delay to customer accordingly.
Handle customer complaints and ensures high customer satisfaction
Conduct 1 day before appointment reminder to customer to regularly update customer’s parts status

Job Requirements

Minimum Diploma in automotive
Minimum 1 year of working experience in automotive related business or equivalent.
Proficient in Microsoft Office
IT literate
Excellent communication skills
Able to communicate proficiently in English and Malay

Others

Training is provided
Attractive incentives
Job Category: After Sales
Job Type: Full Time
Job Location: Setia Alam

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