Service Advisor

We are a market leader in the automotive industry with a long history of business in Malaysia. Apart from this, we are Four-time winners of the Honda CEO Award, an award given annually to honour its dealers’ outstanding performances. We are looking for highly motivated, goal-driven, independent, and hands-on professionals to join the dynamic team at our team.

Job Description

Attend customer daily service needs
Manage service appointments registration
Promote service and parts sales
Execution of CS related duties and responsibilities
Co-ordinate with Job Controller/ Foreman on work progress status & inform any delay to customer accordingly.
Handle customer complaints and ensures high customer satisfaction
Conduct 1 day before appointment reminder to customer to regularly update customer’s parts status

Requirement & Skills

Minimum Diploma in automotive
Minimum 1 year of working experience in automotive related business or equivalent
Proficient in Microsoft Office
IT literate
Excellent communication skills
Able to communicate proficiently in English and Malay

Other

Training is provided
Pay: RM2,000.00 - RM5,000.00 per month
Benefits: Opportunities for promotion, Attractive incentives
Schedule: Fixed shift
Supplemental Pay: Yearly Bonus
Ability to commute/relocate: Shah Alam: Reliably commute or planning to relocate before starting work (Required)
Job Category: After Sales
Job Type: Full Time
Job Location: Setia Alam

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