Customer Relation Executive (CRE)

Responsibilities:

  • Greet customer in a pleasant manner
  • Manage customer enquiries, complaints and any other related administration duties in a professional manner 
  • Build a good rapport and develop good relationship with customers.

Requirements

  • Candidate must possess at least a Higher Secondary/STPM/"A" Level/Pre-U, Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma, Advertising/Media, Business Studies/Administration/Management, Mass Communications, Marketing, Secretarial or equivalent.
  • Required language(s): English, Bahasa Malaysia, Chinese (optional)
  • At least 1 year(s) of working experience in the related field is required for this position.
  • Applicants must be willing to work in Setia Alam, Shah Alam.
  • Preferably Junior Executives specializing in Customer Service or equivalent.
  • Full-Time position(s) available.
  • Pleasant personality and possess good communication skills with self-initiative.
  • Able to work independently and is computer literate in Microsoft Office applications.
  • Possess a good team-working and have a positive attitude.
  • Able to multi-task and have good telephone communication and customer service skills.